Our Commitment to Your Privacy

At Serenity Path Counselling, we understand the importance of privacy and confidentiality in the therapeutic process. In this section, we will provide a comprehensive overview of how we collect, use, and safeguard your personal data. Our commitment to adhering to data protection regulations ensures that your information remains safe and is handled with the utmost care and respect.

How We Collect Your Data

Transparency in Data Collection

We collect personal data directly from you when you engage our services, including during initial consultations and subsequent sessions. This data typically includes your contact details, health history, and information relevant to your counselling journey. Additionally, we may collect data through consent forms and any correspondence with us. We are committed to ensuring that you are always informed about what data we collect and how it is used.

Using Your Data Responsibly

Your Data is Used for Your Benefit

The personal data we collect is solely used to provide and enhance your counselling experience. This includes assessing your needs, formulating treatment plans, and facilitating communication between sessions. We may also use anonymised data for research and analysis purposes to improve our services. Your data will not be shared with third parties without your explicit consent, except where required by law.

Protecting Your Personal Data

Robust Security Measures

At Serenity Path Counselling, we implement stringent security measures to protect your personal information from unauthorised access or breaches. Our data storage systems are encrypted and secure, and access to your data is restricted to qualified personnel only. We also conduct regular reviews of our data protection practices to ensure compliance with evolving regulations.

Your Rights Regarding Data

Empowering You as a Client

You have the right to access your personal data, request corrections, and raise any concerns regarding the use of your information. If you wish to know more about our data protection policies or wish to exercise your rights, we encourage you to contact us directly. At Serenity Path Counselling, we are dedicated to ensuring that you feel comfortable and confident in how your data is handled.